Managing Vendor Qualification, Performance and Contract Compliance

• Understand to avoid  combative relationship with their suppliers and vendors
• Establish the goal in understanding what value-add is a given by the vendor
• Establish the vital steps in a proper supplier evaluation
• Matching customer requirement with the correct supplier segmentation
• Develop meaningful performance measures
• Learn how to use those performance results for continuous improvement

CONTENT

Vendor Qualification: Compiling an Approved Supplier List

• Distinguish between Supplier and Vendor
• Determining the Goals and Objectives of Procurement
• End-user Involvement in Earlier Supplier Management
• Compiling Supplier Selection Criteria
• Developing an Approved Supplier List
• Supplier Segmentation

Supplier Evaluation and Assessment 

• Vendor / Supplier Pre-qualification Questionnaire
• Supplier Evaluation
• Quality Management Systems
• Performing a Supplier Assessment
• Certification of Suppliers
• ISO Certification
• Setting Acceptance Criteria

Supplier Performance – What to Measure?

• Setting of Objective that are aligned with the Goals of the Company
• Characteristics of a Good Performance Measurement System
• Developing a Supplier Performance System
• Supplier Performance Management and Metrics
• Implementing the System

Supplier Performance – Interpreting the Results

• Rating the Individual Supplier
• Ranking your Suppliers
• Disseminating the Results: What to do and what not to do?
• Rewarding Good Behaviour
• Supplier Recognition
• Corrective Action Procedures

Remedies for Breach of Contract

• What constitutes a Breach?
• The Different Types of Breaches
• The Different Remedies Available
• Determining the Quantum of Damages
• Liquidated Damages
• Equitable Damages
• Court Injunction

FOR WHOM:

Stores, Purchasing and Logistics Personnel in the Public and Private Sectors.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.