Advanced Procurement Skills Course

• Develop critical supply strategies
• Apply the concepts of activity-based costing
• Develop skills required for effective supplier relationships
• Learn how to create rapport, build trust and establish credibility in a work group
• Practice successful negotiations

CONTENT

Purchasing and the Organisation

• Purchasing and its contribution to the organisation
• The Supply Chain
• The influence of the External Environment
• Purchasing Organisations
• The Procurement Cycle
• Critical Supply Strategies

Supplier Management

• Transforming the Supplier Relationship
• Supplier Evaluation Criteria
• Appropriate Supplier Methodologies
• Total Cost Approach
• How to be a Good Customer
• Shrinking the Supplier Base

Communication and Change

• Communication techniques of verbal, non-verbal and written
• Methods of communication lead to more productive work and minimize stress
• Communication and interaction openness develops trust
• Identification of interpersonal interaction methods
• Recognizing response to and perceptions of change
• Analysing and preparing for the human reaction to change.

Negotiation Techniques

• Avoiding Confrontational Negotiating
• Developing Active Listening Skills
• Negotiating with an Angry Person
• Power Closes that are used on the Buyer
• Understanding the other Negotiator’s Power
• Negotiation Tactics and Countermeasures

Managing Procurement Talent

• Attract And Retain Supply Management Talent
• Supplier Measurement
• Vendor Rating
• Action Planning

FOR WHOM:

Stores, Purchasing and Logistics Personnel in the Public and Private Sectors.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.