Best Practice in Credit Sales Administration

This workshop on credit sales will give you the attitude, confidence and systems you need to become the award winner you know you can be.

COURSE CONTENT:

• Resolve objections in a clear and confident way
• Demonstrate commitment to your customers and gain commitment from your customers
• Discover the technique for uncovering hidden credits sales
• Real success requires planning. Discover planning techniques that work
• Gain an in-depth understanding of the role of the administrative credit sale officer
• Recognize and prepare for real-world issues affecting your credit sales department
• Mastering the selling process
• Effective Risk Assessment and Credit Underwriting System
• Building credibility and rapport with your customers
• Generate interest in your ideas and approach to problems
• Provide the kind of solutions your customers really want

FOR WHOM:

Marketing and Sales Personnel

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.