Effective Minute Taking Course

This course educates candidates on the responsibilities of a minute taker and to recognise the importance of taking factually accurate minutes.

It is possible for a number of issues to arise when taking minutes, hence, this course covers how to overcome any problems and help candidates develop their own minute style that is adaptable to a different situations.

CONTENT

The Role of a Minute Taker

• What is a Minute Taker?
• Problems and Solutions
• The Skills of a Minute Taker
• Meeting Agreements

Minutes Styles

• Choosing a Style
• Formal Minutes
• Action Minutes
• Informal Minutes
• Recording Motions and Resolutions
• What to Record

Techniques for Preparing Minutes

• Writing Minutes
• Editing Minutes

Interactive Meetings

• Taking Minutes in an Interactive Meeting
• The Role of the Facilitator in an Interactive Meeting
• Members more able to Participate
• The Role of the Minute Taker at an Interactive Meeting
• The Minute Book

Developing your Minute Taking Skills

• Appearances
• A Personal Action Plan

Listening Skills

• Active Listening
• Repercussions of Poor Listening
• Non-verbal Communication Skills
• Paralinguistic
• Misunderstandings, Misconceptions and Poor Judgement
• Avoid Misunderstanding

FOR WHOM:

Minute taker, Personal Assistants, Executive Assistants, Admin officers, Secretaries and others who perform related duties in the workplace.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.