Writing an Effective Maintenance Procedure

By the end of this training course, participants will be able to:

• Understand the purpose of documented procedures and documented information
• Understand safety, environmental and quality requirements
• Design a procedure management system
• Write maintenance and operating procedures
• Control the distribution and documentation and procedures

COURSE CONTENT 

Introduction

• Why written procedures are necessary
• The types of maintenance procedures and documentation
• Current trends in procedures and documentation
• Regulatory and safety considerations

Maintenance and Operating Procedure Management System Design

• Determine the system and CMMS requirements
• Procedure users needs analysis
• Criteria that determines the need
• The sections and layout of each type of procedure

Procedure Writing Efficiency

• Information sources for procedure writing
• Software tools for writing efficiently
• Fonts, paragraph formatting that enhances readability
• The use of templates, boilerplate, automatic text
• Practical: Use tools and techniques to enhance efficiency

Procedure Writing

• Language, grammar and vocabulary
• Use OEM information sources
• Use subject matter experts
• Practical: Write a draft procedure

Procedure Control

• Review and approval
• Procedure repository for softcopies
• Distribution matrix for hard copies
• Update and revision process
• Techniques to improve usage by end-users

FOR WHOM:

Works, Services and Maintenance Personnel

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.